Welcome to the Zendesk API reference docs. Whether you're an experienced developer and Zendesk user or just starting out, this is where you'll find the documentation you need.
Most of our APIs are organized by product capabilities. You'll find APIs for ticketing, help center, live chat, voice, sales CRM as well as some features that span capabilities, such as omnichannel routing and custom data. For each API, you'll find information about who can authenticate requests, detailed descriptions of endpoints, example requests, and other essential information to help you unlock the full potential of Zendesk.
To quickly get started with the Zendesk APIs, you can use the Zendesk Public Workspace on Postman. The collection includes all Zendesk APIs except the Sell and Sunshine Conversations APIs.
Work with tickets, users and organizations and manage ticket workflows.
Help Center, Knowledge base and Community.
Live chat and messaging.
Sales force automation.
Connect and understand all your customer data wherever it lives.
Unify messages from every channel into a single conversation and build interactive experiences.
Access features and functionality that span Zendesk channels.
Get a list of active incidents and scheduled maintenance that may affect Zendesk availability.
Control data passed to and from the Web Widget
Provide Help Center article suggestions for an enquiry.
Control data passed to and from the Android SDK
Control data passed to and from the iOS SDK
Control data passed to and from the Zendesk SDK for Unity
APIs to help you build apps for Zendesk Support, Sell and Chat
APIs and trigger events information for building integrations with Zendesk Integration Services (ZIS)